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    2019 Melbourne Airport Excellence Awards

    The Melbourne Airport Excellence Awards officially recognise and reward members of the Melbourne Airport community who excel at making our airport one that Melbourne can be proud of.
    The Awards are open to individuals, organisations, contractors, volunteers and suppliers. Each year nominations are received by members of the Melbourne Airport community, travellers, and other airport visitors.
    The award categories reflect the traveller experience and are based on the journey, from arriving at the airport, check-in, shopping and hospitality, through to security, customer service and travel.

    The Melbourne Airport Excellence Awards are held annually and are judged by a panel of experts from the aviation and tourism industries.

    See highlights from the 2018 awards and past winners.

    Nominate now below.

    Award categories (individual)

    Excellence in Aviation (open to airline and ground handling staff)

    Excellence in Retail (open to landside and airside retail staff)

    Excellence in Hospitality (open to landside and airside venue staff)

    Excellence in Commercial Transport (open to drivers as well as share car support staff and rental car staff)

    Excellence in Customer Service – Volunteer (open to all volunteers)

    Excellence in Customer Service (open to all airport workers not eligible for sector-based awards)

    Marc Storti Award for Safety

    Barista of the Year (entry and judging is separate to the categories above) 

    Chairman’s Award for Excellence (open to / selected from all of the above category winners, except Barista of the Year)

    Award categories (team and organisation)

    Excellence in Teamwork & Collaboration (open to any team or group of collaborators who work towards the Melbourne Airport vision) 

    Airline of the Year 

    Retailer of the Year 

    Hospitality Venue of the Year

    Lounge of the Year (judged by a third party)

    Commercial Transport Operator of the Year

    Contract Service Provider of the Year 

    Business Partner (Supplier) of the Year

    Spotlight Award

    Award criteria

    Based on the APAC values, the following behaviours form the basis for Excellence Award judging:
    • Authentic. We celebrate diversity and earn the trust of our stakeholders by acting with integrity.
    • Passionate. We are visionary, with the courage to innovate to achieve our goals.
    • Accountable. We are results-driven, make commercially savvy decisions, and take responsibility for our actions.
    • Collaborative. We work together and communicate openly to achieve our shared goals.
    I am nominating them for*

    Nominee details
    In 200 words or less tell us about why you’re nominating today by completing the relevant fields below.
    Nominator/s details
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