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    Tullamarine freeway closure The Tullamarine Freeway will be closed to all traffic between Terminal Drive Exit and Sunbury Road (outbound) from Thursday 18 January 2100 (9:00pm) to Sunday 21 January, 0600 (6:00am).  Access to the airport for all travellers will be affected. Click for more information.

    Customer Service Charter

    The Melbourne Airport Customer Service Charter sets out our service promise to our passengers, our approach to delivering  great service and the service accountability of our people.

    The charter provides a common focus for our staff and service partners in striving to provide the best possible airport experience for our passengers

    We look forward to hearing your feedback on how we are delivering on our promises. To let us know, email us via the contact us page.