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    2018 Melbourne Airport Excellence Awards

    The Melbourne Airport Excellence Awards officially recognise and reward members of the Melbourne Airport community who excel at making our airport one that Melbourne can be proud of.
    The Awards are open to individuals, organisations, contractors, volunteers and suppliers. Each year voting is carried out by members of the Melbourne Airport community, travellers, and other airport visitors.
    The award categories reflect the traveller experience and are based on the journey, from arriving at the airport, check-in, shopping and hospitality, through to security, customer service and travel.

    Nominations are now open and are retrospective to 31 June 2017. Nominations will close on 31 May.

    The Melbourne Airport Excellence Awards are held annually and are judged by a panel of experts.

    Nominate now below.

    Terms and conditions.

    Award criteria

    Based on the Australia Pacific Airport Corporation values the following behaviours form the basis for Excellence Award judging criteria:
    • Safety and security awareness. We are alert to safety and security risks, and act promptly to ensure the protection of everyone at the airport.
    • Customer focused. We put the customer’s needs first.
    • Commercial acumen & innovation. We look for ways to continuously improve our business, challenging the way we think and making smart business decisions that benefit the traveller.
    • Commitment to our people. We support individual and team growth by providing the right development opportunities.
    • Teamwork and collaboration. We work together towards common goals that deliver a better traveller experience.
    • Ethics, integrity & the environment. We act ethically, with integrity and with concern for the impact of our operation on the natural environment.
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