COVID-19 Parking Update
During these unprecedented times, we appreciate your travel plans may have been disrupted by the travel restrictions currently in place to limit the spread of COVID-19.
To provide assistance during this difficult period, we’ve introduced some temporary changes to our services.
Zero cost parking until June 30 2020
If you are required to make an essential trip prior to June 30 2020, we invite you to leave your car with us as a guest of Melbourne Airport Parking, at zero cost. There is no need to book online to take up this offer.
Simply drive up to At Terminal T123 on the day of your flight, pull a ticket at the entry gate, and select a car park on level 1 or 2. When you arrive back, insert the same ticket at the exit for zero cost parking.
Please note – Online bookings will not be available or required during this period.
Do you have a current booking between 30 March – 30 June 2020?
As we are currently offering parking at zero cost for essential travellers at this time, we encourage you to cancel you current parking booking and we will provide a full refund.
Follow the 3 step process below to cancel your current booking:
1. Make note of your email address & booking reference number.
2. Visit the Manage booking page.
3. Follow the prompts to cancel your booking. You will receive a full refund to your payment card within 5 – 10 working days.
There is no cancellation or amendment fee. For booking amendments or cancellations within 2 hours of arrival, contact our Customer Service Centre on (03) 9297 1318.
Bookings for parking after 30 June 2020
Online booking is still available for all car parks for travel from 1 July 2020 onwards.
Need more help?
You can find out how to get in touch with us at our Parking Help page