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    Travellers' Information Service

    The Travellers’ Information Service (TIS) is located on the ground floor of the international arrivals hall in T2.

    It’s the best place for visitors to go to find out about the latest events and tours happening around the city. You can also find recommendations about must-see Victorian destinations.

    TIS can help you with:

    • accommodation reservations
    • ​tour bookings
    • local SIM cards and recharge vouchers
    • rental car and campervan reservations
    • transportation services, including SkyBus, hotel transfers, limousines and interstate bus/flight reservations
    • Victorian public transport and myki cards
    • discounted attraction ticket sales, including iVenture cards
    • special needs, including wheelchair hire
    • flight information
    • airport and terminal information
    • Student Welcome Desk for international students new to Melbourne
    • lost property within the airport terminals.

    TIS is open for personalised travel service 7am – midnight, seven days a week.

    General Airport Information Phone: +61 3 9297 1805
    Email: [email protected]

    Travel Information & Booking Service Phone: +61 3 8326 3347
    Email: [email protected]

    Outside of the TIS opening hours, please leave a voicemail message and a staff member will be in touch the following shift.