Are your passengers ready and waiting to be collected? You can pick-up passengers from the 1 minute pickup zone
located on the ground level of the Terminal 1,2,3 forecourt, or level 1 of the T4 Ground Transport Hub. To avoid congestion there is a 1 minute standing requirement for all vehicles so please ensure your passenger is waiting and ready for collection before entering the pick up area.
If you need a little more time, a 10 minute pick-up zone
is now open for drivers picking up arriving passengers from Terminals 1, 2 and 3. To access the new zone located off Centre Road, follow the “10 minute Pick-up’ signs. The new zone provides free pick-up parking for customers for 10 minutes, with parking rates applying thereafter. View rates for stays after 10 minutes