Rideshare drivers pick up travellers from two locations at Melbourne Airport. For Qantas, International and Virgin Australia passengers, the ride-share pick up zone is lane 1 of the forecourt. For Jetstar, TigerAir, Rex or AirNorth passengers, the pick up zone is level 2 inside the T4 Ground Transport Hub.
Passengers can be dropped off anywhere along Departure Drive and the T4 Transport Hub drop off zone on level 1. This is the same for all the public drop off zones.