The car parks and roads at Melbourne Airport are very busy today

All car parks at Melbourne Airport are nearly sold out today. If you don't have a booking, consider alternate forms of transport to come to the airport. If you do have a booking, allow extra time to find a spot and have your QR code ready for a smooth entry. If using the Terminal 4 car park including pick up and drop off, please note Naarm Way is closed until mid November. To access the T4 car park, please exit the Tullamarine Freeway at Exit 18 on Mercer Drive, then turn right at the Airport Drive roundabout and follow the signs to the Terminal 4 car park. Proceed to Level 2 for drop-offs or Level 1 for pick-ups. Due to ongoing construction in the Terminal 1,2,3 car park pick-up and drop-off areas, passengers should plan for potential delays of up to an hour during peak times if you are being dropped off by a loved one, taxi or Uber.  Thank you for your patience while we are building your airport.

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Making your journeys easier at Melbourne Airport

27 August 2025

Melbourne Airport will launch a network of mobility hubs across the airport in September to help passengers move around the airport.

The Melbourne Airport Assist service will be provided by Travellers Aid and will use a network of buggies and powered wheelchairs to help passengers transit the growing terminal precinct.

The new service is designed to complement existing airline support processes, so that a human is available to help at every part of the passenger journey.

Travellers Aid is a not-for-profit organisation with more than 100 years of experience in the disability sector and partnered with Melbourne Airport to deliver a successful trial of the service in 2024.

The service will operate seven days a week between the hours of 6am and 10pm.
Melbourne Airport CEO Lorie Argus said the Mobility Hub program reflects the airport’s commitment to accessibility.

“Improving accessibility is a key focus for us, and we’re proud to deliver a service that makes it easier for travellers with mobility issues to get around the airport,” she said.

“This service will help connect our car parks with the terminals and the terminals with each other, providing travellers with help wherever they need it in their airport journeys.

“Travellers Aid has extensive experience in this sector and we’ve been able to incorporate some important lessons from last year’s trial.

“Millions of passengers come through our doors each year and each has varying needs, so this service is designed to provide them with dignity, independence and care.

“This is a long-term investment in accessibility at Melbourne Airport and has been designed to extend to and from our new pick-up and drop-off areas when they open later next year.”