The car parks and roads at Melbourne Airport are very busy today

All car parks at Melbourne Airport are nearly sold out today. If you don't have a booking, consider alternate forms of transport to come to the airport. If you do have a booking, allow extra time to find a spot and have your QR code ready for a smooth entry. If using the Terminal 4 car park including pick up and drop off, please note Naarm Way is closed until mid November. To access the T4 car park, please exit the Tullamarine Freeway at Exit 18 on Mercer Drive, then turn right at the Airport Drive roundabout and follow the signs to the Terminal 4 car park. Proceed to Level 2 for drop-offs or Level 1 for pick-ups. Due to ongoing construction in the Terminal 1,2,3 car park pick-up and drop-off areas, passengers should plan for potential delays of up to an hour during peak times if you are being dropped off by a loved one, taxi or Uber.  Thank you for your patience while we are building your airport.

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Melbourne Airport crowned best in Australia Pacific

Melbourne Airport has been named the Best Airport in Australia and the Pacific at the Skytrax World Airport Awards in Frankfurt overnight. 

The awards which are voted on by passengers are the world’s largest airport customer satisfaction survey conducted across more than 550 airports. 

It is the fourth time Melbourne Airport has been the recipient of the prestigious award with previous wins in 2020, 2021 and 2023.   

Melbourne Airport CEO Lorie Argus said the award highlighted the incredible work of the entire airport team. 

“Every decision we make has our passengers’ needs front of mind,” she said. 

“In the past 12 months we’ve been proud to open new restaurants, retail outlets and toilets, while also planning for future growth with a new runway, new roads and other terminal enhancements. 

“Whether you work as CEO or a cleaner, customer service or construction everyone at Melbourne airport is committed to giving our travellers the best experience we can through our ‘Stepping Forward’ program, which encourages everyone in the business to step forward and offer assistance to our passengers.   

“Melbourne is one of the world’s most liveable cities and ensuring our airport reflects that is essential, that’s why our new T1 square upgrade has brought iconic Melbourne brands like Pope Joan and St Ali to the airport, because what’s more Melbourne than coffee?! 

“We do know there is still a lot of work to do, and that’s why we are investing billions of dollars into key infrastructure upgrades over the coming years to ensure our airport remains a favourite airport destination for our passengers. 

“There will be disruptions while we complete these works, but they are essential projects that will ensure we continue to grow in line with our city. 

“Thank you to all of our passengers that made this award possible, it is truly humbling to be voted Australia and the Pacific’s best airport and we look forward to continuing to serve you.”