The car parks at Melbourne Airport are busy

The car parks at Melbourne Airport are busy this week The Value Car Park is nearly sold out Thursday, Friday, Saturday, Sunday and Monday. If you do have a car park booking, please arrive 30 minutes earlier than usual and have your QR code ready for a smooth entry and exit. Due to ongoing construction in the Terminal T1 T2 T3 car park pick-up and drop-off areas, passengers should plan for potential delays of up to an hour during peak times if you are being dropped off by a loved one, taxi or Uber. To avoid congestion, we recommend using the equivalent pick-up and drop-off facilities at nearby Terminal 4 car park, which is a 10-minute walk to and from Terminals 1, 2, and 3. Simply drive to the Terminal 4 Car Park and proceed to Level 2 for drop-offs or Level 1 for pick-ups. Thank you for your patience while we are building your airport.

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Melbourne Airport crowned best in Australia Pacific

Melbourne Airport has been named the Best Airport in Australia and the Pacific at the Skytrax World Airport Awards in Frankfurt overnight. 

The awards which are voted on by passengers are the world’s largest airport customer satisfaction survey conducted across more than 550 airports. 

It is the fourth time Melbourne Airport has been the recipient of the prestigious award with previous wins in 2020, 2021 and 2023.   

Melbourne Airport CEO Lorie Argus said the award highlighted the incredible work of the entire airport team. 

“Every decision we make has our passengers’ needs front of mind,” she said. 

“In the past 12 months we’ve been proud to open new restaurants, retail outlets and toilets, while also planning for future growth with a new runway, new roads and other terminal enhancements. 

“Whether you work as CEO or a cleaner, customer service or construction everyone at Melbourne airport is committed to giving our travellers the best experience we can through our ‘Stepping Forward’ program, which encourages everyone in the business to step forward and offer assistance to our passengers.   

“Melbourne is one of the world’s most liveable cities and ensuring our airport reflects that is essential, that’s why our new T1 square upgrade has brought iconic Melbourne brands like Pope Joan and St Ali to the airport, because what’s more Melbourne than coffee?! 

“We do know there is still a lot of work to do, and that’s why we are investing billions of dollars into key infrastructure upgrades over the coming years to ensure our airport remains a favourite airport destination for our passengers. 

“There will be disruptions while we complete these works, but they are essential projects that will ensure we continue to grow in line with our city. 

“Thank you to all of our passengers that made this award possible, it is truly humbling to be voted Australia and the Pacific’s best airport and we look forward to continuing to serve you.”