Melbourne Airport reveals plans to renovate duty-free stores

The Arrivals Duty Free experience will be enhanced first by a renovation of the existing space, inspired by Melbourne's laneways and architectural style.

The retail space in Departures will also expand in 2026, providing more room for increased products and in-store activations.

Melbourne Airport Chief of Retail Jai McDermott said international travellers can also expect new luxury brands and travel exclusives as they head overseas or return home.

“Melbourne is widely regarded as Australia’s fashion capital and the Lotte brand will enhance that reputation with luxury items and travel exclusives that can only be found in duty-free,” he said.

“Significant savings can be found across popular categories including alcohol, cosmetics, perfume and eyewear thanks to GST and tax savings, and Lotte’s loyalty program.

“Key in-store features include a mixologist providing holidaymakers with free cocktails, makeup artists offering complimentary tutorials, and skincare consultations, as well as pop-up activations.

“We look forward to partnering with Lotte to enhance the airport’s retail offering and while delivering an improved shopping experience for guests.”

CEO and Director of Lotte Duty Free Oceania Stephen Timms said Lotte Duty Free is thrilled to have started our partnership with Melbourne Airport.

“We are looking forward to the store expansions and bringing world first shopping experiences to Melbourne travellers. We look forward to welcoming travellers through Melbourne Airport with an engaging and new fresh approach to Duty Free, which is uniquely Melbourne,” he said.

Melbourne Airport has also relaunched its online duty-free store “Laneway”, giving travellers the opportunity to click and collect when flying overseas or re-entering Melbourne. International travellers can purchase products up to two months ahead of travel and redeem items inside Lotte’s Arrivals or Departures store on the day of travel.