How to Shop Duty Free Online and Pick It Up When You Arrive


Don’t have the time to shop before your international flight to Melbourne? Don't sweat it! Just do your duty free shopping online.

Yep, you read that right. Melbourne Airport now lets you pre-order duty free products from their website at least 24 hours before landing. This means you can browse through a huge selection of things you love - think skincare products, top-shelf liquor, confectionery, and even souvenirs - wherever you are.

Instead of lugging all your purchases throughout your flight to Melbourne you can simply grab everything when you arrive. So you can breeze through customs and head straight for the fun part of your trip - enjoying Australia or getting back home faster!

The Perks of Pre-Ordering Your Duty Free Shopping List

Pre-ordering your duty free goodies online during your flight to Melbourne can make your airport shopping experience a lot better. Here’s why:

  • Convenience: Browse our extensive selection of duty free products at your own pace from your comfy airplane seat.
  • No more shop-hopping: The best sellers in participating duty free stores are all in one place. So you can get that special bottle of Johnnie Walker or that Gucci foundation you've been eyeing with just a few clicks.
  • Save time: Collect your pre-ordered items at a designated collection point after you land and head straight home.
  • No surprises: Duty free prices are clearly stated online, so you know exactly what you're paying in AUD before you buy. No hidden fees or last-minute sticker shock!
  • Chill vibes: Pre-ordering eliminates the stress of finding specific items or missing out on limited-edition goods. Just relax, enjoy the flight, and know your favourite duty free goodies await you when you land at Melbourne Airport.
  • Less Luggage: There is no need to carry or pay for extra check-in baggage. Pick up your purchases upon arrival, load them on your trolley, and go on your merry way.
  • Plan Ahead: Sort out your shopping up to 30 days before your flight to Melbourne.
  • Duty Free Allowance: Yes, you can still enjoy GST-free offers even if you don’t shop in-store.

Introducing Melbourne Airport’s Laneway

So, you’re ready to start your duty free shopping spree online. But where do you start? Meet Laneway, Melbourne Airport’s very own online duty free shopping platform.

With Laneway, you can browse and purchase products from participating duty free retailers. Upon landing, you simply collect your purchases at designated pick-up points right at Terminal 2. This means you can head straight home right after a tiring flight with your shopping sorted! Plus, it’s available 24/7, making it perfect for early morning or late night flights when most duty free shops are closed.

Whether you’re searching for that perfect gift or you’ve run out of your favourite Dior fragrance, Laneway makes it easy to grab what you need even before landing.

Disclaimer: Only passengers travelling internationally from/to Melbourne Airport can purchase goods via the Laneway. Please note that some goods may have minimum age requirements (for example alcohol/tobacco) and ID will need to be provided at the time you collect the goods from the relevant collection point. Purchases of alcohol and tobacco via the Laneway must not be made by any person who is under 18 years of age.

How to Shop at Laneway

Shopping at Laneway takes no more than a few clicks! Here’s how to do it step-by-step:

  1. Start by Browsing: Head to Here, you'll find a variety of duty free products, including everything from top-shelf scotch whisky to high-end eau de parfum.
  2. Set Your Travel Details: Before starting your shopping spree, you’ll need to enter your departure or arrival date. This info helps ensure that your items will be ready when you are.
  3. Choose Your Products: Take your time to look through the goods. Once you find what you need, add them to your cart.
  4. Check Out and Pay: When you’re done, click on your cart and proceed to checkout. You'll need to confirm your details and continue to the payment section. You can pay using Visa, Mastercard, AMEX, or even through Alipay and WeChat Pay.
  5. Order Confirmation: After placing your order, you’ll get an email confirmation. Keep an eye on your inbox (and maybe your spam folder, just in case).
  6. Pick Up Your Purchase: When you arrive at Melbourne International Airport, just head to the designated collection point at Terminal 2 and present your passport and confirmation email to collect your items.

Laneway’s Duty Free Best Sellers

Wondering what you can buy at Laneway? Well, you’re in for a treat because we’ve got the best sellers from participating retailers. Browse our collection to find your favourite:

  • Liquor, Wine, and Champagne: Pick from an extensive selection of fine wines, spirits, and bubbly from brands like Absolut, Chivas Regal, Jim Beam, Penfolds, and more. Again, note that products like liquor and tobacco have minimum age requirements.
  • Beauty Products: Upgrade your beauty routine with luxurious skincare sets from renowned brands like Estée Lauder and Lancôme. Or stock up on your favourite eau de toilette from Givenchy or Elizabeth Arden.
  • Watches: Whether you need something sleek for business or a durable model for travel, you can find it here with top picks from Casio or Swatch.
  • Souvenirs: If you’re on a layover, don’t forget to pick up a memento of your time in Melbourne. Laneway has a range of unique Australian souvenirs that make perfect gifts or keepsakes.

Picking Up Your Purchases

So, you've pre-ordered your favourite duty free goodies on Laneway. Here's how to grab your purchases with ease:

  • Look for the Collection Point: After you land and clear customs, go to the designated collection point at T2 International Arrivals. You can use our airport maps to easily find your way.
  • Prepare Your Passport and Order Confirmation: When you go to pick up your items, make sure to bring your passport and your order confirmation email. These documents are necessary to verify your purchase and ensure everything goes smoothly.
  • Grab and Go: Show your email and passport to the staff at the counter. They’ll hand over your purchases, and you’ll be all set to continue your journey or head home with your new goodies.

So, if you’re flying to Melbourne, make your trip more hassle-free by pre-ordering your shopping list at Laneway! Save money on your favourite brands, enjoy the convenience of our “Click and Collect” setup, and spend more time soaking up the Aussie sun. It's a win-win for savvy travellers!