Overview

If you travel internationally for work, you already know how quickly a trip fills up. There are meetings to attend, clients to thank, and maybe even a little shopping before heading home. The good news is you do not have to leave any of the duty free shopping to the last stretch of your trip.

On Laneway, Melbourne Airport's official online duty free shopping platform, you can pre-order duty free, then collect everything at Terminal 2 when you pass through, whether that’s on the way into or out of Australia. You can place your order up to 60 days before your international travel, so the gifting, the personal picks, and the travel essentials are all sorted well before you even pack.

Why Do Business Travellers Pre-Order Duty Free on Laneway?

Convenience is the main reason business travellers to or from Melbourne Airport sort their duty free shopping on Laneway before their international flight. The tax-free savings are built into the price, plus the range covers gifting and personal picks in one place.

  • Shop from anywhere, any time. Whether you are at your desk in Singapore, a hotel in London or your lounge at home, you can browse and order duty free products on Laneway from anywhere in the world.
  • Tax-free shopping. Skip the 10% GST on every duty free purchase. No Tourist Refund Scheme (TRS) paperwork to file, and no GST refund counter to find before your flight.
  • Lock in your order up to 60 days out. You can place your order as far as 60 days before your flight. That’s plenty of time to browse properly, compare options and get your duty free picks sorted before you even start packing.
  • Pay however suits you. Laneway accepts Visa, Mastercard, AMEX, UnionPay, Alipay, WeChat Pay and Afterpay.
  • Global and Australian brands, all in one place. Laneway carries a wide range of local and international brands across spirits, wine, fragrance, skincare, confectionery, travel essentials and more.
  • Earn Qantas Points while you shop. Qantas Frequent Flyers earn 1 Qantas Point per $1 spent on eligible purchases. Just add your membership number at checkout, and points are credited within 7 days of purchase and collection. Tobacco, e-cigarettes, gift cards and VUSH products are excluded.
  • No LAGs worries for arriving passengers. If you pick up liquids, gels or aerosols at airport duty free shops overseas, those items are subject to carry-on luggage restrictions at every security screening point on the way home. Pre-order on Laneway and collect at Terminal 2 on arrival instead, and everything is handed straight to you at the counter.
  • Your order is ready whenever you are. The collection counters at T2 are open 24/7. Whether it’s an early morning flight or late-night arrival, your duty free purchases are waiting at Terminal 2 when you pass through.

Which Gifts for Clients and Colleagues Are Worth Buying Duty Free?

On Laneway, the best duty free gifts for clients and colleagues are the ones that feel considered without being overthought. A premium bottle, a beautifully packaged tea tin, or a box of Australian confectionery all travel well and work with or without an occasion.

  • Premium duty free alcohol – Think single malts from Macallan, Glenlivet and Aberlour, cognac from Hennessy and Martell, and aged Scotch from Chivas Regal. For something local, Starward from Melbourne, Lark from Tasmania and Four Pillars gin from the Yarra Valley are the kinds of bottles that feel personal rather than grabbed at the last minute.
  • Australian winesPenfolds is the name most clients will recognise, but Wynns from Coonawarra, Taylors from Clare Valley and Wolf Blass across styles all make polished, well-received picks for the dinner table.
  • Confectionery Lindt, Koko Black and Patons all land well with a client or a team. Nutworks nut packs and Banksia Red snack packs are also easy to share and easy to carry.
  • General goods and local giftsT2 has city-inspired tea tins that include Melbourne, Singapore and Sydney Breakfast blends, each in a signature tin. Lightweight, easy to pack, and personal enough to give individually or hand out across a group.

What Do Business Travellers Buy Duty Free for Themselves?

Business travellers tend to pre-order fragrance and skincare for personal use, sunglasses for wherever they’re headed, and travel essentials like power adaptors and a travel eSIM to keep a laptop and other electronic equipment running from the moment they land.

  • Fragrance and skincare – Your own personal items are worth sorting before you fly, especially on a long-haul route. On Laneway, Jo Malone London, Maison Margiela and Tom Ford cover fragrance across different preferences, while Lancôme, Aesop and Estée Lauder have skincare that travels well and requires little explanation.
  • SunglassesRay-Ban and Oakley cover the everyday end of the range, but Laneway also has Prada and Burberry in the mix for something more polished. All duty free, all ready to collect.
  • Travel essentials – A Korjo power adaptor is the kind of personal effect that’s easy to forget and immediately missed. Socket types vary from country to country, and having one that works from check-in means your devices are charged and ready. A Slip silk eye mask and a Frank Green travel tumbler are also solid additions for business travellers.
  • Travel eSIM – Laneway stocks travel eSIMs that connect you to a local data network the moment you land, no SIM swapping and roaming surprises. Whether you’re heading to New Zealand, Japan, the UK or further, getting your eSIM sorted before your flight means you step off the plane already connected.

How Do You Pre-Order Duty Free on Laneway?

Laneway is a click-and-collect service. So that means you order online, then collect at the international To pre-order, head to Laneway, browse duty free items, and place your order online up to 60 days before your international flight. It’s a click-and-collect service, so your purchases are not shipped to you. Instead, you collect everything at the international airport terminal (T2) when you travel through Melbourne Airport, on arrival before clearing customs or on departure after passport control.

Here's how it works step by step:

  1. Head to laneway.melbourneairport.com.au. Browse duty free products by category or brand, add what you want to your cart, and apply any discount code before you check out.
  2. Enter your travel details. You'll need your flight information at checkout so your order is ready at the right collection point.
  3. Place your order and save your confirmation. Laneway accepts Visa, Mastercard, AMEX, UnionPay, Alipay, WeChat Pay and Afterpay. After paying, you'll get an order confirmation by email. Keep it on your phone for when you collect.

To collect your order, head to the Collection Counter at T2 International Arrivals before clearing customs if you're arriving, or to T2 International Departures after passport control if you're flying out. Counters are open 24/7. Bring your passport and order confirmation. If you're collecting alcoholic drinks or tobacco, have your ID ready. You need to be 18 or older.

What Are the Duty Free Allowances for Passengers Arriving in Australia?

If you’re landing in Australia, a quick check of the duty free limits before you order means no surprises when you clear customs. Adults aged 18 and over can bring in personal goods up to a total value of AUD900. That covers the kinds of things most business travellers pick up, from electronic equipment to perfume, watches, leather goods and souvenirs. Travelling with a colleague or family member under 18? Their duty free concession is AUD450.

Alcoholic drinks sit outside the general goods limit entirely, with a separate allowance of 2.25 litres of alcohol per adult. Go over your duty free allowance on any category, and you may need to pay duty on the full amount, not just the excess. The Australian Border Force (ABF) has the full breakdown at abf.gov.au.

Flying out of Melbourne Airport to another country? Duty free limits on what you can bring in vary by destination, so it's worth a quick check before you order. Each country also sets its own limits on alcoholic drinks and tobacco, so if spirits or wine are on your list, look at your destination's rules on customs duties before you finalise your order.

Get Your Duty Free Shopping Sorted Early on Laneway

Pre-ordering duty free on Laneway is one of the smarter moves you can make before an international business trip. Whether you’re flying into Melbourne Airport with a client gift list to tick off or heading overseas with a few personal picks in mind, Laneway lets you sort your duty free shopping before the trip even starts.

Want to be first to know about new arrivals, special offers and seasonal picks worth adding to your order? Subscribe to Melbourne Airport's Shopping News newsletter and follow Melbourne Airport on social media.


Disclaimer: Only passengers travelling internationally from/to Melbourne Airport can purchase goods via the Laneway. Please note that some goods may have minimum age requirements (for example, alcoholic beverages/tobacco products) and ID will need to be provided at the time you collect the goods from the relevant collection point. Purchases of alcohol and tobacco via the Laneway must not be made by any person who is under 18 years of age.