How do I enter the car park using a QR Code?
Once you receive your QR code, it is important to ensure you can easily access it when you reach the car park gate. You can choose to download the email, capture a screenshot of the QR code, send it to yourself via SMS, or add it to your Apple or Google Wallet. Please do not print your QR code as it will not grant you access to the car park.
At the car park entry, the QR Code scanner is located on the bottom left hand corner of the entry machines. Make sure you can reach the scanner from the driver’s side window. To scan your QR code, turn your phone brightness up, lay it flat beneath the scanner – QR code up – and hold for two seconds.
Here is a video showing you how to enter the car park using your QR code.
Where is the scanner located?
QR Code scanners are located at the base of every entry and exit machine to the left.
How to book and pay online
You can look and pay for parking at Melbourne Airport on our car park booking website:
1. Book your parking online
- From the car park booking website, choose the day, date and time you would like to enter and exit the car park, choose your airline plus any promo codes you may have and click the “Get my quote” button.
- You will see a range of options that range in price and distance to your airline check-in.
- Click the “Book now” button on the option that suits you best,
- Check your booking summary and add any extra services. Once you are happy with the booking, click “Continue to my details.”
- Log in if you have an existing account. If not, add your personal details, ensure you’ve accepted the terms and continue to payment.
Upon booking, you will receive a booking confirmation email which will contain your QR code. This QR code is your ticket for entering and exiting the car park. It is important to ensure easy access to your QR code when you reach the car park gate. You can choose to download the email, capture a screenshot of the QR code, send it to yourself via SMS, or add it to your Apple or Google Wallet. Please do not print your QR code as it will not grant you access to the car park.
2. Arrive at the car park entry
Approach the entry gate of the car park you booked until your driver's side window is lined up with the entry gate machine.
3. Scan your QR code
Put your car in park. At the entry gate machine, the QR code scanner is located on the bottom left corner of the entry machine. Make sure you can reach the scanner from the driver’s side window. To scan your QR code, turn your phone brightness up, lay it flat beneath the scanner with the QR code facing up and hold for two seconds.
4. Drive through and park
Once your booking is confirmed by the entry gate, the exit gate will rise automatically, allowing you to enter the car park.
5. Repeat Step Three to exit
On departure, simply approach the exit gate until your driver’s side window is lined up with the exit gate machine and scan the same QR code. If you’re still within the time frame of your original booking, the exit gate will rise, and you’ll be free to drive forward.
Just in case you’re delayed, we offer a 2 hour grace period on all our online bookings for bookings where you'll stay for more than 4 hours. If you have booked to park with us for less than 4 hours, we offer a 15 minute grace period.
If you have any issue entering or exiting the car park, press and hold the HELP button on the gate and speak with our customer service team.
What is a QR code?
A QR code is a “quick response code” and it’s used to quickly retrieve information using smart phones. It looks a bit like a crossword puzzle but it’s a code that, in this case, will link your parking booking to our gates and let you in and out of the car park that you have pre-booked.