No changes to parking access

Our new free Pick Up and Drop Off zones for Terminals 1 (Qantas), 2 (International) and 3 (Virgin Australia) are now open in the T123 Transport Hub. There are no changes to T123 Car Park, car rental return, buses, shuttles or coaches, or Pick up for Uber, Taxi or rideshare. We know it's a big change but we have extra support available every step of the way.

Virgin Australia Lounge

Barista coffee | Dining/buffet areas | Self-serve bars | Business facilities | Meeting rooms | Restrooms | Showers | Wireless internet

Before you fly

  • Opening hours – Opens daily from 60 minutes before first Virgin Australia flight departure until last scheduled Virgin Australia flight is called for boarding.
  • Internet access – Connect to Wifi in the lounge.
  • Food – Self-service food bar with selected menu options for breakfast, lunch, and dinner.
  • Beverages – Barista coffee, premium tea & soft drinks served all day.
  • Bar service – Enjoy drinks service available from 12pm.
  • Shower facilities – Shower facilities so you can freshen up before your flight and at the end of a long day. Request a towel from the desk.
  • Meeting rooms – Available for a fee to eligible guests. Meeting room 1 – Capacity 12/14. Meeting room 2 – Capacity 8. Bookings can be made by calling the Virgin Australia Guest Contact Centre 13 67 89, or at Lounge Reception.

Lounge access

Access to the Virgin Australia Lounge at Melbourne Airport is available to eligible guests travelling on Virgin Australia flights, including Business Class passengers, Velocity Frequent Flyer members and Virgin Australia Lounge members. Single entry passes are also available for purchase.

Virgin Australia Business Class

Passengers travelling in Virgin Australia Business Class receive complimentary lounge access before their same-day flight. Additional guests are not permitted unless otherwise eligible.

Velocity Frequent Flyer members

Velocity Platinum Plus and Platinum members receive complimentary lounge access with up to three guests and three children aged 2–17, while Gold members may bring one guest and three children aged 2–17. Silver members receive two single entry lounge passes per membership year, and children under two enter free.

Virgin Australia Lounge members

Annual, Lifetime and Senior Lifetime Lounge members receive complimentary access before their same-day Virgin Australia flight. Members may bring one guest and up to three children aged 2–17. Children under two enter free.

Eligible partner airline and credit card members

Complimentary or pass-based lounge access may be available to eligible partner airline frequent flyer members and selected credit card holders, including eligible American Express, Virgin Money and Westpac customers. Access and guest entitlements depend on the applicable membership or card benefits.

Single entry lounge passes

Passengers travelling on a same-day Virgin Australia flight can purchase a single entry pass at lounge reception for access up to two hours before departure.

Single entry passes do not include complimentary guests and cannot be used on arrival.

Important information

Lounge entry is subject to space availability and operational requirements. Eligible Velocity Gold, Platinum and Platinum Plus members, Business Class passengers and Lounge members may also access the lounge for up to 60 minutes after arrival, subject to availability.

For full eligibility requirements, guest allowances and conditions, visit the Virgin Australia Lounge website.

Location on the airport map

Our airport map is optimised for full screen
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