Car parks are busy

ALL car parks are very busy this week, with limited drive-up spots available. Please consider alternative transport options. Please have your QR code ready for a smooth entry and exit. Our roads and car parks may have changed since your last visit. Due to ongoing construction in the T123 car park pick-up and drop-off areas, passengers should plan for potential delays of up to an hour during peak times. Learn about the Naarm Way Stage 2 project to plan ahead: https://www.melbourneairport.com.au/plan-ahead. To avoid congestion, we recommend using the equivalent pick-up and drop-off facilities at nearby Terminal 4 car park, just a short 10-minute walk from Terminals 1, 2, and 3. Simply drive to the Terminal 4 Car Park and proceed to Level 2 for drop-offs or Level 1 for pick-ups. Thank you for your patience.

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Melbourne Airport has dedicated rideshare pick-up and drop-off areas to service all Terminals.

Rideshare Pick-up

There are three Uber ranks across the airport:​

  • Terminal 1 – simply turn left out of the terminal. Best for Qantas travellers.​
  • Terminal 2 – curb-side location directly in front of the terminal. Best for International travellers.​
  • Terminal 4 Car Park – located on the Ground Floor of the Terminal 4 Car Park. Turn right as you exit the terminal. Best for domestic travellers flying Jetstar, Rex Link Airways, or Virgin Australia.​

Pick-up locations for other Rideshare services (including Didi and Shebah):​

  • Terminals 1,2 & 3 – Lane 3 of the forecourt​​
  • Terminal 4 - Level 1, inside the Terminal 4 Car Park​​
Download Taxi & Rideshare Pick Up map

Rideshare drop off

Rideshare passengers can be dropped off at:​

  • Public drop off areas along Departure Drive​
  • Terminal 4 – Transport Hub on Level 1 of the Terminal 4 Car Park​

​*Rideshare trips have an access fee of $4.82 (including GST).​​

Ready to hit the road?

Here’s how to ensure you’re hopping into the right Rideshare vehicle:

Head towards the designated rideshare pick up zone. Before approaching, make sure the licence plate and driver photo exactly match the car and driver in front of you. If you have a PIN, confirm your PIN with the driver before entering the vehicle. Once you’ve verified everything, now’s the time to load your luggage safely.

Some additional tips

  • Do not accept a ride from anyone offering rideshare services inside or outside the airport terminals.
  • Do not share your PIN with anyone else.
  • Never enter a different vehicle than the one assigned in your app.
  • If you have any concerns, please contact the Rideshare operator directly.