Accessible parking

Welcome to your guide to Accessible and Disabled Parking at Melbourne Airport. We hope you find the information on this page useful. Here are some other resources that might be helpful too:

To book Kerbside or Terminals Assistance, please go to the Special Assistance page

For an overview of all the Accessibility and Disability Services at Melbourne Airport please visit our Online Mobility Hub

There are major road and infrastructure projects being built at Melbourne Airport to prepare for an increase in the number of travellers in the future.

We advise travellers add an additional 30 mins to their journey to allow for traffic delays.

More information on the projects we are embarking on as we build your airport and the need to plan ahead can be found here

In addition, if you require assistance with your journey at Melbourne Airport, you will need to book special assistance in advance. Special Assistance booking information can be found here.

Accessible parking spaces are conveniently located in every car park at Melbourne Airport for people with accessibility needs.

Please note a valid Accessible Parking Permit must be displayed when using the designated accessible car parking spaces.​ Accessible parking bays are clearly marked with the international symbol of access.

The Melbourne Airport Car Park lifts have been designed with the wide doors and low height controls to ensure accessibility with a wheelchair. Inside the car park lifts, the control panel is also written in Braille.

All Accessible parking bays in Terminal and Premium Car Parks are under cover.

Accessible bays are at a first-come, first-served basis. For peace of mind, travellers can book the T123 Accessible Car Park, available only to pre-booked customers. Located on Level 2 of the T123 Car Park with direct access to Terminals 1, 2, and 3 via pedestrian bridge.

Carers assisting passengers with companion cards are eligible for a full parking fee refund if the following requirements are met:​ ​

• The passenger has a valid companion card
• The carer can prove that the passenger was either departing or arriving on a flight
• The carer had parked for 2 hours or less in the Terminal Car Park, at either Terminals 1, 2 & 3 or Terminal 4.

All refund requests should be lodged online here. Once you have submitted your refund request, we will contact you to provide evidence that your refund request meets the criteria set out above.