How to Deal With Travel Delays and Extended Airport Parking

Overview

Travel delays are the last thing anyone wants to deal with. Whether it's a cancelled flight or a missed connection, these disruptions can throw our travel plans off course. Plus, when your departure gets pushed back, it’s not just your schedule that gets thrown off—your airport parking needs a rethink too.

However, delays and disruptions are just as much a part of travelling as airport security checks. So, rather than letting them catch us off-guard, it’s wiser to expect them as part of the journey.

In this blog, we’ll show you how to avoid the headache that comes with unexpected delays, especially when they affect your parking situation. We’ll look into your airport parking options and how to avoid extended parking charges. Plus, we'll touch on why booking your parking online can be a game-changer when dealing with these frustrating delays.

Ready to find out how to make the best out of a bad situation? Let’s get right into it.

Preparing for Travel Delays

Nobody likes surprises, especially the kind that throws your travel plans into chaos. That’s why anticipating delays is a smart move, especially with airport parking. Here's how you can stay one step ahead:

  • Check the weather: Keep an eye on the forecast for any extreme conditions that might affect your travel.
  • Stay updated: Use your airline’s and airport’s real-time updates to stay informed.
  • Sign up for alerts: Get flight status notifications directly to your phone through airline services.
  • Book parking online: Our online booking platform at Melbourne Airport allows you to compare parking rates and options and offers better rates than drive-up rates.

    Plus, enjoy extra flexibility when you book online:
  • Bookings under 4 hours: Arrive or leave up to one hour before or after your booked time. If you exit more than one hour after your booked exit time, you will be charged the drive-up rates for that Car Park.
  • Bookings over 4 hours: Arrive or leave up to two hours before or after your booked time. If you exit more than two hours after your booked exit time, you will be charged the drive-up rates for that Car Park.
  • Allow extra time: Even if we have grace periods, consider booking a few hours more than you think you'll need (we generally recommend at least 2 hours). This buffer not only protects you from extended parking charges, but also accounts for potential flight delays, disembarkation, luggage collection, immigration processes (for international flights), and travel time from arrivals to your car - including up to 20 minutes if taking the bus to Value Car Park. Avoid booking right on your flight’s scheduled time and give yourself plenty of time.

Handling Airport Pickup Delays

The hassles of flight delays do not only apply to travellers. It can also be very frustrating if you’re waiting for them at the airport. So, if you’re planning to pick someone up, here's how you can handle airport pick-up delays without breaking a sweat or the bank:

  • Take Advantage of the Wait Zone: If you think the delay will last no more than an hour, you can park at our Wait Zone. Parking is free for the first 60 minutes and only $4 up to two hours. It’s located on Mercer Drive and just a few minute's drive from the pick-up zones, making it ideal for short delays.
  • Consider short-term parking: While we at Melbourne Airport allow up to 15 minutes of free parking in our Terminal Car Parks for quick pick-ups and drop-offs, this might not be enough if there are flight delays. If the delay is lengthy, it might be worth parking in a short-term car park. We’ve got plenty of short-term parking options that can be more cost-effective than circling the airport or waiting in no-parking zones.
  • Track the flight: Stay updated on the flight’s status. Use apps or websites that provide real-time information to avoid arriving too early.
  • Communicate: Keep in touch with the person you’re picking up. Have them update you once they land and again when they're collecting their luggage.
  • Stay flexible: Sometimes, just being ready to adapt plans can make pick-ups smoother. Have a backup plan for where to meet inside the airport if the delay extends.

Your Airport Parking Options at Tullamarine

Whether you’re picking someone up or jetting off on a month-long holiday yourself, planning for flight delays involves choosing an airport car parking option that meets your changing needs. Lucky for you, we’ve got plenty of short-term and long-term airport parking options at Tullamarine. Choose from:

  • Value car park: This is a budget-friendly, open-air parking option perfect for both short and long stays. A free shuttle bus service runs every 15 minutes, ensuring you're only minutes away from the airport terminal building.
  • Terminal T123 car park: Located opposite Terminals 1, 2, and 3, with parking bays on levels 2–6. You’re free to park wherever suits you: Qantas T1 travellers often opt for rows D–H, while Virgin Australia T3 travellers tend to head for rows K–O. 
  • Terminal T4 car park: Walk to Terminal 4 in minutes—no shuttle needed! This multi-level car park is ideal for domestic Jetstar, Rex, or Link Airways flights. Travellers flying domestic Virgin Australia can also opt for this car park - just select T4 when entering your booking dates. 
  • Premium Valet: Fancy a bit more luxury? Our Premium Valet service is perfect for unexpected flight delays. All you need to do is drive up, hand over your keys, and our team will park your car and retrieve it upon your return. It takes one less worry off your mind, especially when you just want to go home after a long delay.
  • Premium Self Park: Located closest to the terminals, our Premium Self Park places you just a few minutes’ walk to the check-in counters, whether you’re flying out of the domestic or international terminals. Plus, these parking spaces are all undercover, keeping your car from the elements no matter how delayed your flight is.
  • Qantas Valet: Located on Level 1 of the Terminal 1, 2, 3 car park, it’s the perfect option for Flying Kangaroo passengers looking for the most convenient parking experience. Drive to the Qantas Valet Parking area, hand over your keys, and head straight to your dedicated check-in counter. You can even opt for car cleaning and earn Qantas Frequent Flyer points just for parking.

Extended Parking at Melbourne Airport

Anticipating a long delay? Here’s what you need to know about extended parking at Melbourne Airport:

How to Extend Your Booking

The best part about parking on-site at Melbourne Airport is the flexibility. If you need to stay beyond your booked exit time, we offer a grace period of 2 hours for bookings over 4 hours. For bookings under 4 hours, a 1-hour grace period applies. If you're delayed returning to Melbourne, you can extend your parking booking online anytime after entering the car park and up until your booked departure time.

Please note that Melbourne Airport’s online booking terms and conditions apply. Departing the car park after your confirmed exit time may incur Overstay fees based on drive-up rates, which can be found here.

To extend your booking online after arriving, simply click "Manage booking", enter your booking details, and specify your new exit date and time. The system will calculate any additional fees, and once payment is processed, you will receive an updated confirmation email with a new QR code for exit. To exit, just scan your QR code at the exit gate.

If you depart later than your booked exit time, scan your QR code at the exit gate. Any additional charges will be displayed on the machine. You can pay these charges using Apple Pay, Google Pay, or a physical credit card.​

How Long Can You Park at Tullamarine?

You can book up to 60 days in the Value car park, and 45 days in all other car parks. If you need to park longer, just give us a heads up.

How to Avoid Extended Parking Charges

Unexpected changes in travel plans can be a hassle, especially when they lead to unexpected costs like extended parking fees. Melbourne Airport has a solution: the Overstay Guarantee. It’s designed to help travellers avoid extra parking charges when their travel plans don’t go as scheduled.

What is the Overstay Guarantee?

When you book your parking online, you have the option to add the Overstay Guarantee. For a minimal upfront fee, you can receive a refund on extended parking charges should your return flight be delayed for reasons beyond your control.

What Circumstances Are Covered?

The guarantee applies to specific unforeseen events, like:

  • Flight Cancellations and Border Closures:
    • If a government mandate closes borders and you can’t return as planned.
    • If your airline cancels your flight and doesn’t offer a suitable alternative that matches your original schedule.
  • Health Issues:
    • If illness or a physical incapacity prevents you from flying as scheduled.

To request a refund, simply go to our refunds page and fill in your details. You may also need to provide your parking receipt and any supporting evidence of your claim. If everything is in order, you can expect your refund after 8 to 9 days.

Plan Smarter, Travel Easier

Dealing with travel delays can be a headache, but they don’t have to throw your entire schedule off track. With smart planning, you can navigate these challenges much more easily.

To add even more flexibility to your travel plans, book your Melbourne Airport parking online. With up to 2 hours of grace period, amendment and cancellation options, and an Overstay Guarantee, you can adjust your travel plans on the go.

So, next time you're prepping for a trip out of Melbourne, remember to book airport parking ahead of time. It's one less thing to worry about when travel hiccups hit.