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    Customer Service

    We are currently experiencing a high volume of requests which is causing a slight delay in our response time. We apologise for any inconvenience this may cause and will respond to your queries as soon as possible.

    We're here to help.


    If you need to reach customer service within the car parks, please use the 'help' intercoms located at the payment machines, entry and exit gates and on each parking level.
     
    Have a question about our car parks or your parking booking? Fill in the form below and we will get back to you as soon as we can.
     

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    • *Please do not include any personally identifiable information, including credit card details, in your message. Messages including this type of information will not be received by our customer service team.

    Contact us

    If you need to speak to a customer service representative, you can contact us on +61 3 9297 1318.
     
     
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