Help points
If you need a hand with anything while in our car parks, look out for our Help Points. Press the “HELP” button on the intercom at any Help Point or at entry and exit gates to speak to one of our friendly customer service team.
Whether you've lost your keys or QR code, can't locate your car, have a flat battery, or have run out of petrol, our team will help you.
Urgent matters
If the matter is urgent please call on 03 9297 1318 and quote your online enquiry number.
We are currently experiencing a high demand in phone and online enquiries, which may cause some delays. The team is working hard to respond to all enquiries as quickly as possible.
General queries
We are here to help. For general enquiries contact us on: +61 3 9297 1318.
For general questions about our car parks or your parking booking, you can also complete the form here and we'll respond as soon as possible.