Help & Information

Help points

If you need a hand with anything while in our car parks, look out for our help points. Press the button on the intercom to speak to one of our friendly customer service team.
Whether you've lost your keys or ticket, can't locate your car, have a flat battery, or have run out of petrol, our team will help you. 

Urgent matters

If the matter is urgent please call on 03 9297 1318 and quote your online enquiry number.

We are experiencing a high demand of phone and online enquires at this present time which is resulting in delayed response times. The team are working as efficiently as possible to respond to all enquires in a timely manner.

General queries

We are here to help. For general enquiries contact us on: +61 3 9297 1318

For general questions about our car parks or your parking booking, you can also complete the form here and we'll respond as soon as possible.