Book parking
Exit date
Exit time
Update
Select date
Entry date
Exit date
1. Select terminal
2. Select entry date
3. Select entry time
1. Select terminal
2. Select exit date
3. Select exit time

    Amendments & refunds

    Flexibility 

    Did you know you can amend or cancel your parking booking any time prior to arrival with no fees?
     
    You can also amend or cancel your booking yourself online using the Manage my booking option on our website. This service is available up to 2 hours prior to your booked arrival time.
     
    If you want to cancel within 2 hours of your booked arrival time, you will need to call our customer service team on +61 3 9297 1318 and they can assist you.
     

    Refunds

    If for any reason you need to request a refund from us, please fill out the form below and we will get back to you as soon as possible.
     
    Please ensure you have completed all of the required fields within the Refund Application and attach any supporting evidence such as proof of purchase and car park exit receipts.

    • Enter security code:
       Security code
    • *Please do not include any personally identifiable information, including credit card details, in your message. Messages including this type of information will not be received by our customer service team.