Flying through Melbourne
We know some people may feel a little uncertain about air travel, which is why we have taken extra steps to make you feel safe on your journey through the airport.
There are now hand sanitiser units in Arrivals and Departures inside all of our bathroom facilities.
To minimise crowding we have placed visual aids on the ground in busy areas such as security screening and check-in, plus we have carefully spaced out seating to support physical distancing.
We’re also working closely with our retailers and contractors to ensure hygiene measures are consistent with government advice.
Our airline customers also have methods to keep travellers safe and to find out more we encourage you to contact the airline you’re flying with.
What you can do to stay healthy
The most important thing to avoid catching any virus, be it coronavirus, the flu or the common cold, is to wash your hands and avoid touching your face.
Here's how you can stay safe when travelling:
*updated 6 April 2020.
Due to the ongoing COVID-19 outbreak, the Australian Government has implemented travel restrictions. The most up-to-date information can be found here.
From 9:00pm AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival.
From 12:00pm 25 March 2020 all Australian citizens and permanent residents will be prohibited for travel out of Australia unless exempted. These exemptions are listed below in our FAQ section.
Passengers intending to travel are strongly recommended to check with their airline regarding the status of their flight. You can find airline contact information here.
If you suspect you may have the novel coronavirus, please call the dedicated hotline on 1800 675 398.
We have provided a list of FAQs in relation to COVID-19 for your convenience:
Information about COVID-19 from relevant Government authorities which is updated regularly. Please check the following resources for the most up-to-date information:
Department of Home Affairs
Department of Health and Human Services (DHHS)
Department of Health