*updated 26 March 2020.
Due to the ongoing COVID-19 outbreak, the Australian Government has implemented travel restrictions.
From 9pm AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia.
ALL travellers to Australia are required to self-isolate for 14 days, either at home or in a hotel. Travel restrictions are subject to change, please click here
for the latest updates, this is the best source of information.
From 12:00pm 25 March 2020 all Australian citizens and permanent residents will be prohibited for travel out of Australia unless exempted. These exemptions are listed below in our FAQ section.
Passengers intending to travel are strongly recommended to check with their airline regarding the status of their flight. You can find airline contact information here.
If you suspect you may have the novel coronavirus, please call the dedicated hotline on 1800 675 398.
We have provided a list of FAQs in relation to COVID-19 for your convenience:
Melbourne Airport actions
We are constantly in close contact with the relevant Government agencies in order to ensure we are implementing the appropriate procedures at Melbourne Airport, including mandated screening of incoming passengers. Some specific actions we have taken include:
- Installing 70 new sanitiser stations across the airport
- Cleaners onsite 24/7 and all amenities are every two hours
Information about COVID-19 from relevant Government authorities which is updated regularly. Please check the following resources for the most up-to-date information:
Department of Home Affairs
Department of Health and Human Services (DHHS)
Department of Health
How you can stay healthy
The Department of Health and Human Services recommend personal hygiene and frequent hand washing as the best way to prevent illness. This includes:
- Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
- Try not to touch your eyes, nose or mouth.
- Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
- Stay at home if you feel sick. If you take medication make sure you have enough.
- Phone your doctor or the hotline – 1800 675 398 – if you need medical attention. They will tell you what to do.
- Continue healthy habits: exercise, drink water, get plenty of sleep.
- Wearing a face mask is not necessary if you are well.
- Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.