Flying through Melbourne
We know some people may feel a little uncertain about air travel, which is why we have taken extra steps to make you feel safe on your journey through the airport.
There are now hand sanitiser units located in check-in, along each concourse (walk-to-gate), in all of our bathroom facilities and food courts. We have also installed disinfectant wipes in domestic and international departures.
To minimise crowding we have placed visual aids on the ground in busy areas such as security screening and check-in, plus we have carefully spaced out seating to support physical distancing.
We’re also working closely with our retailers and contractors to ensure hygiene measures are consistent with government advice.
Our airline customers also have methods to keep travellers safe and to find out more we encourage you to contact the airline you’re flying with.
What you can do to stay healthy
The most important thing to avoid catching any virus, be it coronavirus, the flu or the common cold, is to wash your hands and avoid touching your face.
Here's how you can stay safe when travelling:
Updated 23 April
Terminal 1 (Qantas) at Melbourne Airport has been named a Tier 2 exposure site by the Victorian Department of Health. This means anyone that visited Terminal 1 on Wednesday 21 April between 7:00pm and 7:30pm needs to get a test and isolate until they receive a negative result. More information here: https://www.coronavirus.vic.gov.au/exposure-sites
Masks are mandatory inside Melbourne Airport and on all flights to and from Melbourne. For information on mask use, please visit DHHS.
In light of the current COVID-19 situation, a number of states are tightening their border restrictions with Victoria.
As such, we strongly recommend that you please check the relevant state government website for the latest updates before you travel.
New South Wales: https://www.nsw.gov.au/.../what-you.../border-restrictions
Australian Capital Territory: https://www.covid19.act.gov.au/community/travel/victoria2
South Australia: https://www.covid-19.sa.gov.au/res.../travel-restrictions...
Western Australia: https://www.wa.gov.au/.../covid-19-coronavirus-travel-and...
Northern Territory: https://coronavirus.nt.gov.au/travel/quarantine
Victoria has established a permit system for all domestic travel in Victoria. From 5:59pm on January 11, you will need to apply for a permit to enter Victoria from anywhere in Australia. This includes travellers to Victoria and residents of Victoria returning home from interstate. The framework is broken down into a green zone, orange zone and red zone. For more information about each zone, go to http://coronavirus.vic.gov.au/travelpermits
You can apply for a permit online at http://service.vic.gov.au or by calling the Coronavirus hotline.
Acting Premier James Merlino has announced international passenger flights to Victoria will resume from the 8th April, starting at an arrivals cap of 800 people per week and scaling up to 1,120 per week subject to capacity and the completion of ventilation works.
Melbourne Airport is also accepting international flights from New Zealand, part of a two-way travel bubble arrangement.
A travel ban is in place preventing Australians from going overseas, administered by the Department of Home Affairs. You can’t leave Australia unless you seek an exemption from Home Affairs.
Anyone arriving back into Australia must undertake 14 days' quarantine at designated facilities in your port of arrival. This may include mandatory testing for COVID-19.
We have provided a list of FAQs in relation to COVID-19 for your convenience:
Information about COVID-19 from relevant Government authorities which is updated regularly. Please check the following resources for the most up-to-date information:
Department of Home Affairs
Department of Health and Human Services (DHHS)
Department of Health