COVID-19 The latest information on the Novel Coronavirus: https://www.melbourneairport.com.au/Passengers/Passenger-information/Novel-coronavirus

Useful information

We have gathered our most frequently asked questions for every stage of your journey to and from Melbourne Airport. Simply choose the topic of interest for more information.

Transportation More information
Duty Free More information
Flying More information
Parking More information

Terminals & maps More information
Facilities & Services More information
Shopping & dining More information
Border control More information

Contact us

Still can't find what you're looking for? We are here to help. Complete the following form and a member of our customer service team will be in contact with you.

Car park refund

If your enquiry is in relation to a car park refund, please click here.

Lost property

If your enquiry is in relation to lost property, please click here. If you left items on an aircraft, please contact your relevant airline.

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General enquiries:
+61 3 9297 1600

Car park enquiries:
+61 3 9297 1318

Delivery address
Melbourne Airport Management
Level 2, Terminal 4
(Entrance via Level 1, Terminal 4 next to Amcal Chemist)
Melbourne Airport VIC 3045
AUSTRALIA
Postal address
Melbourne Airport
Locked Bag 16
Tullamarine VIC 3043
AUSTRALIA
Careers & employment
Please see here for a listing of current jobs with Melbourne Airport management and direct links to many of the larger businesses that operate at Melbourne Airport.
Community relations
Phone: +61 3 9297 1597
(9am-5pm Monday to Friday)
Email: [email protected]