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    Disabled car parking

    Disability access and parking

    Disabled car parking spaces are conveniently located in every car park at Melbourne Airport. Please note a valid disabled permit must be displayed when using the designated disabled car parking spaces.
     
    The car park lifts have been designed with the wide doors and low height controls to ensure accessibility from a wheelchair. The control panel is also written in Braille.
     
    All disabled bays are under cover.

    Terminal 1, 2 & 3 Car Park

    Disabled parking is available on Levels 1, 2 and 3 adjacent to the lifts. For easy access to T3 (Virgin Australia) and T2 (international terminal), park in disabled bays located in row M on Levels 1, 2 and 3. For access to T1 (Qantas) use row F on Levels 1, 2 and 3.

    Once you have parked, please proceed to Level 2 of the car park and follow signage to the terminals. This will lead you to the sky bridges which allow undercover access to the terminals.



    Download PDF Disabled Terminal 1, 2 & 3 Car Park maps

    Terminal 4 Car Park

    Disabled parking is available in row B and C of Level 1 and rows B, C and D on Level 2.

    Easy access to Terminal 4 is through the Transport Hub on the ground level.







    Download PDF Disabled Terminal 4 Car Park maps

    Business Car Park

    There is one disabled parking bay in the Business Car Park, located close to T1 (Qantas).

    We recommend this car park for T1 (Qantas) travellers only as other terminals are at some distance.
     
    Access to terminals is through an open-air path.



    Download PDF Disabled Business Car Park map

    Value Car Park

    Disabled parking is available in section A of the outdoor Value Car Park.

    Enter via Terminal Drive and drive straight in to section A of the outdoor Value Car Park.
     
    Disabled bays are located right next to bus shelter A.
     
    Park and proceed to bus shelter A, which is wheelchair friendly, undercover, air-conditioned and heated for your comfort. A courtesy bus runs continuously from Value Term Car Park and will drop you right in front of the terminals. All courtesy buses are DDA compliant, cater for those with a disability and are wheelchair friendly. Please ask your bus driver for assistance should you require it.



    Download PDF Disabled Value Car Park map

    Pick up and Drop off

    Designated drop off bays are allocated in front of Terminals 1, 2 & 3 to facilitate wheelchair transfer for disabled passengers; however, for security reasons, the driver must remain with the vehicle at all times.
     
    Designated drop off bays for Terminal 4 are located within the pick-up (Level 2) and drop off (Level 1) levels in the Terminal Car Park at Terminal 4.



    Download PDF Disabled Pick up map



    Download PDF Disabled Drop off map

    Carers refund 

    Carers assisting passengers with companion cards are eligible for a full parking fee refund if the following requirements are met:
     
    The carer can prove that the passenger was either departing or arriving on a flight; ​the passenger has a valid companion card; and ​the carer had parked in the Terminal Car Park, at either Terminals 1, 2 & 3 or Terminal 4, for 2 hours or less.
     
    All refund requests should be lodged online. Once you have submitted your refund request, we will contact you to provide evidence that your refund request meets the criteria set out above.
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